Select the visiting country from the list below to see the various rates:
Notes:
1. For Cyprus – Non RoC Government controlled areas, the service is activated and deactivated by calling 130.
2. For usage of international roaming services to a network within the European Union, VAT is applicable. For usage of international roaming services to all other networks outside the European Union, VAT is not applicable.
Cablenet enables you to use your package, at no extra charge, when travelling to EU countries, Iceland, Lichtenstein, Norway, Gibraltar and Monaco, so that you can enjoy carefree communication, as if you’re still in Cyprus.
Destinations
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
For plans which do not include free minutes, SMS messages and Mobile Internet, local charges according to the current pricelist.
For packages which include free minutes, following use of the integrated free minutes, outgoing calls to Cyprus or the country being visited or another EU country will be charged as local calls, according to the current pricelist.
For packages which include SMS messages, following their use, local charges will apply, according to the current pricelist.
For packages which include Mobile Internet, following its use, local charges will apply, according to the current pricelist.
Note: The Purple Max plan has an EU data roaming limit of 21GB.
Country |
Operator |
| AFGHANISTAN | AFGHAN WIRELESS COMMUNICATION COMPANY ‘AWCC’ |
| AFGHANISTAN | AREEBA MTN |
| ALANDS ISLANDS (FINLAND) | ALANDS MOBILTELEFON AB |
| ALBANIA | EAGLE MOBILE SH.A |
| ALBANIA | VODAFONE |
| ALGERIA | DJEZZY (ORASCOM) |
| ALGERIA | ATM (MOBILIS) (ex-PTT Algeria) |
| ANDORRA | STA (SERVEI DE TELECOMUNICACIONS D’ANDORA) |
| ANGOLA | UNITEL SARL |
| ANGUILLA | DIGICEL |
| ANGUILLA | CABLE & WIRELESS (WEST INDIES) LIMITED |
| ANTIGUA & BARBUDA | CABLE & WIRELESS (WEST INDIES) LIMITED |
| ANTIGUA & BARBUDA | DIGICEL |
| ARGENTINA | TELECOM PERSONAL SA |
| ARGENTINA | TELEFÓNICA MOVILES ARGENTINA S.A |
| ARMENIA | ARMENTEL (ARMENIA TELEPHONE COMPANY) |
| ARMENIA | ORANGE ARMENIA CJSC |
| ARUBA | DIGICEL |
| AUSTRALIA | OPTUS ‘YES’ |
| AUSTRALIA | TELSTRA CORPORATION LTD |
| AUSTRIA | ORANGE AUSTRIA TELECOMMUNICATION GMBH (ONE GMBH (ex-CONNECT AUSTRIA)) |
| AUSTRIA | HUTCHISON 3G AUSTRIA GMBH |
| AUSTRIA | A1 TELEKOM AUSTRIA AG (ex-MOBILKOM AG) |
| AZERBAIJAN | AZERCELL TELECOM BM |
| AZERBAIJAN | BAKCELL LTD |
| BAHAMAS | THE BAHAMAS TELECOMMUNICATIONS COMPANY LTD. ‘BTC’ |
| BAHAMAS | Be Aliv Limited (NEWCO) |
| BAHRAIN | VIVA BAHRAIN |
| BAHRAIN | ZAIN BH (MTC VODAFONE) |
| BANGLADESH | GRAMEENPHONE LIMITED |
| BANGLADESH | BANGLALINK DIGITAL COMMUNICATIONS LTD (BANGLALINK) |
| BARBADOS | CABLE & WIRELESS (WEST INDIES) LIMITED |
| BARBADOS | DIGICEL |
| BELARUS | BELARUSIAN TELECOMMUNICATIONS NETWORK CJSC – BeST |
| BELARUS | MDC (JV MOBILE DIGITAL COMMUNICATIONS LTD) |
| BELIZE | BELIZE TELEMEDIA LTD |
| BELIZE | Speednet |
| BENIN | MOOV (ex-TELECEL) |
| BENIN | SPACETEL-BENIN S.A. (MTN BENIN) |
| BERMUDA | DIGICEL |
| BERMUDA | M3 WIRELESS LIMITED |
| BHUTAN | TASHI INFOCOMM Ltd |
| BOLIVIA | NUEVATEL PCS de BOLIVIA S.A. |
| BOLIVIA | TELEFÓNICA CELULAR DE BOLIVIA S.A. ‘TELECEL-TIGO’ |
| BONAIRE | DIGICEL (ex-CURACAO TELECOM) |
| BOSNIA & HERZEGOVINA | BH TELECOM (ex-PTT BIH) |
| BOTSWANA | MTN (MASCOM) |
| BOTSWANA | ORANGE |
| BRAZIL | TIM BRASIL SAO PAULO |
| BRAZIL | VIVO S.A. |
| BRITISH VIRGIN ISLANDS (The) | CABLE & WIRELESS (WEST INDIES) LIMITED |
| BRITISH VIRGIN ISLANDS (The) | DIGICEL (DIGICEL BVI LIMITED) |
| BRUNEI | DST COMMUNICATIONS SDN BHD |
| BULGARIA | GLOBUL (COSMO BULGARIA MOBILE EAD) |
| BULGARIA | MOBILTEL EAD |
| BURKINA FASO | AIRTEL BURKINA FASO GSM NETWORK (CELTEL BURKINA FASO SA) |
| BURKINA FASO | ONATEL |
| BURUNDI | UCOM (TELECEL BURUNDI) |
| BURUNDI | Lumitel Viettel |
| CAMBODIA | LATELZ CO. Ltd. “SMART” |
| CAMEROON | ORANGE CAMEROUN SA (ex-SCM) |
| CAMEROON | MTN CAMEROON |
| CANADA | BELL MOBILITY INC. |
| CANADA | ROGERS WIRELESS (ex-FIDO SOLUTIONS Inc., ex-MICROCELL) |
| CAPE VERDE | CV MOVEL, SA ( ex-CABO VERDE TELECOM) |
| CAPE VERDE | T+ TELECOMUNICAÇÕES |
| CAYMAN ISLANDS | CABLE & WIRELESS (WEST INDIES) LIMITED |
| CAYMAN ISLANDS | DIGICEL |
| CENTRAL AFRICAN REPUBLIC | ORANGE CENTRAFRIQUE |
| CENTRAL AFRICAN REPUBLIC | ATLANTIQUE TELECOM CENTRAFRIQUE-MOOV RCA |
| CHAD | AIRTEL (CELTEL TCHAD SA) |
| CHAD | MILLICOM TCHAD |
| CHILE | ENTEL PCS TELECOMUNICACIONES S.A. |
| CHILE | TELEFONICA MOVILES CHILE SA |
| CHINA | CHINA MOBILE COMMUNICATION CORPORATION |
| CHINA | CHINA UNICOM CORPORATION LTD |
| COLOMBIA | COMCEL S.A. |
| COLOMBIA | TELEFÓNICA MÓVILES COLOMBIA S.A. |
| COMOROS | COMORES TELECOM |
| CONGO (Republic of Congo) COG | AIRTEL (CELTEL CONGO SA) |
| CONGO (Republic of Congo) COG | LIBERTIS TELECOM ‘MTN’ |
| CONGO (Dem. Rep of Congo) COD-RDC | AIRTEL (CELTEL CONGO SARL) |
| CONGO (Dem. Rep of Congo) COD-RDC | ORANGE RDC (CCT) |
| COSTA RICA | CLARO CR TELECOMUNICACIONES S.A. |
| COSTA RICA | TELEFONICA DE COSTA RICA TC |
| CROATIA | VIPnet D.O.O. |
| CROATIA | TELE2 D.O.O. TELEKUMUNIKACIJSKE ULUGE CROATIA |
| CRUISESHIPS AND FERRIES | MARITIME COMMUNICATION PARTNER (*) |
| CRUISESHIPS AND FERRIES | CINGULAR WIRELESS MARITIME SERVICE |
| CRUISESHIPS AND FERRIES | SIMINN HF. MARITIME SERVICE ‘ON WAVES’ |
| CRUISESHIPS AND FERRIES | TELECOM ITALIA SPA – GSM on SHIP |
| CRUISESHIPS AND FERRIES | ONMARINE SWITZERLAND SARL |
| CRUISESHIPS AND FERRIES | VODAFONE MALTA MARITIME |
| CUBA | C-COM (EMPRESA DE TELECOMUNICACIONES CELULARES DEL CARIBE SA) |
| CURACAO (NETHERLANDS ANTILLES) | DIGICEL (ex-CURACAO TELECOM) |
| CZECH REPUBLIC | VODAFONE CZECH REPUBLIC (ex-OSKAR MOBIL – ex-CESKY MOBIL) |
| CZECH REPUBLIC | TELEFONICA O2 CZECH REP AS (ex EUROTEL PRAHA SPOL. S.R.O.) |
| DENMARK | TELENOR A/S (SONOFON) |
| DENMARK | TDC A/S |
| DJIBOUTI | DJIBOUTI TELECOM |
| DOMINICA (Island of) | CABLE & WIRELESS (WEST INDIES) LIMITED |
| DOMINICA (Island of) | DIGICEL (WIRELESS VENTURES DOMINICA LIMITED) |
| DOMINICAN REPUBLIC | COMPANA DOMINICANA DE TELEFONO C. POR A. ‘CLARO’ |
| DOMINICAN REPUBLIC | ORANGE DOMINICANA (ex-FT) |
| ECUADOR | CONECEL (CONSORCIO ECUATORIANO DE TELECOMUNICACIONES SA) |
| ECUADOR | OTECEL S.A. ‘TELEFONICA’ |
| EGYPT | ETISALAT MISR ‘TIME’ |
| EGYPT | VODAFONE |
| EL SALVADOR | DIGICEL |
| EL SALVADOR | TELEFONICA MOVILES EL SALVADOR, S.A. de C.V. |
| EQUATORIAL GUINEA | GETESA |
| ESTONIA | AS EMT |
| ESTONIA | TELE2 |
| ETHIOPIA | ETHIO TELECOM ‘ETC’ (ex-ETHIOPIA TELECOMMUNICATIONS CORPORATION) |
| FALKLANDS ISLANDS | C&W SOUTH ATLANTIC LTD |
| FAROE ISLANDS | FAROESE TELECOM |
| FAROE ISLANDS | VODAFONE FAROE ISLANDS (KALL TELECOM) |
| FIJI ISLANDS | VODAFONE FIJI LIMITED |
| FIJI ISLANDS | DIGICEL FIJI |
| FINLAND | ELISA CORPORATION PRODUCTION (ex-RADIOLINJA) |
| FINLAND | DNA NETWORKS LTD (ex-FINNET NETWORKS LTD) |
| FRANCE | BOUYGUES TELECOM |
| FRANCE | SFR |
| FRENCH GUIANA | OUTREMER TELECOM |
| FRENCH GUIANA | DIGICEL ANTILLES FRANCAISE GUYANE(ex-BOUYGUES TELECOM CARAIBES) |
| FRENCH POLYNESIA | TIKIPHONE SAS |
| FRENCH POLYNESIA | VODAFONE |
| GABON | ZAIN (CELTEL GABON SA) |
| GABON | LIBERTIS SA |
| GAMBIA | AFRICELL GAMBIA LTD. |
| GEORGIA | GEOCELL LIMITED |
| GEORGIA | MOBITEL LLC “BEELINE” |
| GERMANY | VODAFONE D2 GMBH |
| GERMANY | O2 GMBH & CO. OHG |
| GHANA | MTN (AREEBA (ex-SCANCOM SPACEFON)) |
| GHANA | VODAFONE GHANA (ex GHANA TELECOMMUNICATIONS CO. LTD.) (ONEtouch) |
| GIBRALTAR | GIBTELECOM |
| GREECE | COSMOTE |
| GREECE | VODAFONE PANAFON SA |
| GREECE | WIND HELLAS TELECOMMUNICATIONS S.A (TIM HELLAS TELECOMMUNICATIONS S.A. (ex-STET HELLAS)) |
| GREENLAND | TELE.GREENLAND A/S |
| GRENADA | CABLE & WIRELESS (WEST INDIES) LIMITED |
| GRENADA | DIGICEL |
| GRENADINES (The) | DIGICEL |
| GUADELOUPE (FRENCH ANTILLES) | DIGICEL ANTILLES FRANCAISE GUYANE(ex-BOUYGUES TELECOM CARAIBES) |
| GUADELOUPE (FRENCH ANTILLES) | OUTREMER TELECOM |
| GUAM | PTI PACIFICA |
| GUATEMALA | SERCOM S.A. ‘CLARO’ |
| GUATEMALA | TELEFONICA MÓVILES GUATEMALA, S.A. |
| GUERNSEY (BAILIWICK OF) | SURE GUERNSEY – C&W GUERNSEY LTD (ex-GUERNSEY TELECOMS) |
| GUERNSEY (BAILIWICK OF) | WAVE TELECOM (JERSEY TELECOMS LTD) |
| GUINEA | AREEBA GUINEE SA |
| GUINEA | ORANGE |
| GUINEA BISSAU | MTN GUINEA BISSAU |
| GUINEA BISSAU | Orange Bissau |
| GUYANA | DIGICEL – U-MOBILE CELLULAR INC. |
| GUYANA | GUYANA TELEPHONE AND TELEGRAPH CO. LTD. |
| HAITI | DIGICEL |
| HAITI | Comcell |
| HONDURAS | TELEFONICA CELULAR SA – TIGO (CELTEL) |
| HONDURAS | CLARO (ex-SERCOM SA DE CV) |
| HONG KONG | CSL LTD (ex- CABLE & WIRELESS HKT) |
| HONG KONG | SMARTONE MOBILE COMMUNICATIONS LTD |
| HONG KONG | PCCW (HKT) |
| HUNGARY | PANNON GSM |
| HUNGARY | T-MOBILE |
| HUNGARY | VODAFONE HUNGARY LTD |
| ICELAND | SIMINN (LANDSSIMINN) |
| ICELAND | VODAFONE (ex-Tal) |
| INDIA | BHARTI AIRTEL Ltd (New Delhi) |
| INDIA | VODAFONE ESSAR LTD (HUTCHISON ESSAR LTD (ex-MAX TELECOM LTD PVT) |
| INDONESIA | PT INDOSAT TBK (ex- INDOSAT M3) |
| INDONESIA | TELKOMSEL |
| IN FLIGHT COVERAGE | AEROMOBILE |
| IN FLIGHT COVERAGE | ONAIR SWITZERLAND SARL |
| IRAN | MTN IRANCELL |
| IRAN | Rightel |
| IRAQ | ZAIN (IRAQNA (ORASCOM TELECOM IRAQ CORP.)) |
| IRAQ | KOREK TELECOM |
| IRELAND | O2 COMMUNICATIONS LTD |
| IRELAND | HUTCHISON 3G IRELAND LIMITED |
| IRELAND | METEOR MOBILE COMMUNICATIONS |
| ISRAEL | HOT MOBILE |
| ISRAEL | PARTNER COMMUNICATIONS COMPANY LTD (ORANGE) |
| ISRAEL | PELEPHONE COMMUNICATIONS LIMITED |
| ITALY | VODAFONE OMNITEL |
| ITALY | H3G S.p.A |
| ITALY | WIND TELECOMUNICAZIONI SPA |
| ITALY | FREE MOBILE |
| IVORY COAST | MTN COTE D’IVOIRE SA (ex-LOTENY TELECOM SA) |
| IVORY COAST | ORANGE COTE D’IVOIRE SA |
| JAMAICA | CABLE & WIRELESS (WEST INDIES) LIMITED |
| JAMAICA | DIGICEL |
| JAPAN | SOFTBANK MOBILE (ex-VODAFONE KK (ex-J-PHONE)) |
| JAPAN | NTT DOCOMO INC |
| JERSEY CHANNEL ISLANDS | SURE JERSEY C&W GUERNSEY LTD (ex-GUERNSEY TELECOMS) |
| JERSEY CHANNEL ISLANDS | JERSEY TELECOMS LTD |
| JORDAN | ZAIN (FASTLINK (JORDAN MOBILE TELEPHONE SERVICES CO LTD )) |
| JORDAN | UMNIAH MOBILE COMPANY |
| KAZAKHSTAN | K’CELL |
| KAZAKHSTAN | KAR-TELL |
| KENYA | SAFARICOM LTD |
| KENYA | AIRTEL NETWORKS KENYA LIMITED (ex- CELTEL KENYA LTD. ‘ZAIN’) |
| KOREA (SOUTH) | KTF (KT FREETEL CO LTD) (CDMA) |
| KOREA (SOUTH) | SK TELECOM |
| KOSOVO | VALA 900 |
| KOSOVO | IPKO |
| KUWAIT | ZAIN (MTC (MOBILE TELECOMMUNCIATIONS COMPANY)) |
| KUWAIT | KUWAIT TELECOM COMPANY “KTC” VIVA |
| KYRGYZ REPUBLIC | SKY MOBILE (ex-BITEL GSM COMPANY) |
| KYRGYZ REPUBLIC | CLOSED JOINT-STOCK COMPANY ALFA TELECOM |
| LAOS | UNITEL |
| LAOS | ETL |
| LATVIA | SIA BITE LATVIJA |
| LATVIA | TELE2 |
| LEBANON | MIC1 SAL (ex ALFA – ex FTML) |
| LESOTHO | VODACOM LESOTHO (PTY) LTD |
| LIBERIA | ORANGE LIBERIA |
| LIBERIA | MTN (LONESTAR COMMUNICATIONS CORP.) |
| LIBYA | LIBYANA MOBILE PHONE |
| LIECHTENSTEIN | ORANGE LIECHTENSTEIN AG |
| LIECHTENSTEIN | MOBILKOM AG |
| LITHUANIA | UAB BITE LIETUVA (ex- UAB BITE GSM) |
| LITHUANIA | TELE2 |
| LUXEMBOURG | P&T LUXEMBOURG |
| LUXEMBOURG | TANGO SA |
| MACAU | CTM (COMPANHIA DE TELECOMUNICACIOES DE MACAU SARL) |
| MACAU | HUTCHISON TELEPHONE (MACAU) COMPANY LIMITED |
| MACEDONIA | T-MOBILE (ex-MOBIMAK AD) |
| MACEDONIA | VIP OPERATOR DOOEL |
| MADAGASCAR | ZAIN (CELTEL (SOCIETE MADACOM)) |
| MADAGASCAR | ORANGE MADAGASCAR |
| MALAWI | ZAIN (CELTEL MALAWI LTD) |
| MALAYSIA | MAXIS MOBILE SERVICES SDN BHD (MALAYSIAN MOBILE SERVICES SDN BHD) |
| MALAYSIA | DIGI TELECOMMUNICATIONS SDN. BHD. |
| MALDIVES | OOREDOO WATANIYA TELECOM MALDIVES |
| MALI | MALITEL SA |
| MALI | ORANGE (ex-IKATEL) |
| MALTA | VODAFONE MALTA LIMITED |
| MALTA | GO MOBILE (MOBILE COMMUNICATIONS LTD) |
| MAN (ISLE OF) | SURE ISLE OF MAN – C&W GUERNSEY LTD (ex-GUERNSEY TELECOMS) |
| MARTINIQUE (FRENCH ANTILLES) | DIGICEL ANTILLES FRANCAISE GUYANE(ex-BOUYGUES TELECOM CARAIBES) |
| MARTINIQUE (FRENCH ANTILLES) | OUTREMER TELECOM |
| MAURITANIA | MAURITEL MOBILES SA |
| MAURITANIA | CHINGUITEL SA |
| MAURITIUS | ORANGE (MAURITIUS TELECOM, CELLPLUS MOBILE COMMUNCIATIONS LTD) |
| MAURITIUS | EMTEL LTD |
| MAYOTTE (Island of) | SRR (SOCIETE REUNIONAISE DE RADIOTELEPHONE) |
| MEXICO | TELCEL (RADIOMOVIL DIPSA SA DE CV) |
| MEXICO | PEGASO PCS S.A. de C.V. (‘TELEFONICA MOVILES MEXICO’) |
| MOLDOVA | MOLDCELL SA |
| MOLDOVA | MOLDTELECOM SA |
| MOLDOVA | ORANGE |
| MONACO | MONACO TELECOM |
| MONGOLIA | MOBICOM CORPORATION |
| MONGOLIA | UNITEL LLC |
| MONTENEGRO (ex-YUGOSLAVIA) | PROMONTE GSM |
| MONTENEGRO (ex-YUGOSLAVIA) | T-MOBILE MONTENEGRO LLC (ex-MONET D.O.O.) |
| MONTSERRAT | CABLE & WIRELESS (WEST INDIES) LIMITED |
| MOROCCO | MEDI TELECOM SA |
| MOROCCO | WANA CORPORATE |
| MOZAMBIQUE | VODACOM S.A.R.L. |
| MOZAMBIQUE | VIETTEL |
| MYANMAR | TELENOR |
| MYANMAR | VIETTEL |
| NAMIBIA | POWERCOM (PTY) LTD. ‘LEO’ (‘CELL ONE’) |
| NAURU | DIGICEL NAURU CORP. |
| NEPAL | NEPAL DOORSANCHAR COMPANY LTD. (‘NTC’) |
| NEPAL | SPICE NEPAL PRIVATE LIMITED ‘NCELL’ |
| NETHERLANDS | LIBERTEL-VODAFONE |
| NETHERLANDS | KPN B.V. |
| NEW CALEDONIA | OPT |
| NEW ZEALAND | VODAFONE NEW ZEALAND LTD |
| NICARAGUA | ENITEL SA ‘CLARO’ |
| NICARAGUA | TELEFONICA CELULAR DE NICARAGUA SA |
| NIGER | CELTEL NIGER S.A. ‘AIRTEL’ |
| NIGER | ORANGE NIGER S.A. |
| NIGERIA | AIRTEL NETWORK LTD (ZAIN (CELTEL LTD (VMOBILE (ex-ECONET WIRELESS)))) |
| NIGERIA | MTN COMMUNICATIONS LTD |
| NORWAY | TELIASONERA NORGE AS (NETCOM AS) |
| NORWAY | TELENOR MOBIL |
| NORTHERN MARIANA ISLANDS | PTI PACIFICA |
| OMAN (SULTANATE OF ) | OMANTEL (OMAN TELECOMMUNICATIONS COMPANY S.A.O.C. ) |
| PAKISTAN | MOBILINK GSM |
| PAKISTAN | TELENOR PAKISTAN (PAK) LTD. |
| PALESTINE | JAWWAL (PALESTINE CELLULAR COMMUNICATIONS LTD) |
| PALESTINE | WATANIYA PALESTINE MOBILE TELECOMMUNICATION COMPANY |
| PANAMA | DIGICEL PANAMA S.A. |
| PANAMA | TELEFONICA MOVILES PANAMA S.A. |
| PAPUA NEW GUINEA | BMOBILE LIMITED |
| PAPUA NEW GUINEA | DIGICEL (PNG) LIMITED |
| PARAGUAY | AMX PARAGUAY S.A. ‘CLARO’ (ex-CTI MOVIL) |
| PARAGUAY | TELEFONICA CELULAR PARAGUAY S.A. – TELECEL- |
| PERU | CLARO (ex-AMERICA MOVIL PERU SAC, ex-TIM PERU SAC) |
| PERU | TELEFONICA MOVILES PERU, S.A. |
| PHILIPPINES | GLOBE TELECOM INC |
| POLAND | ORANGE (ex-PTK CENTERTEL SP Z.O.O.) |
| POLAND | POLKOMTEL SA |
| PORTUGAL | SONAECOM – Serviços de Comunicações, S.A. (EX-OPTIMUS TELECOMUNICACOES SA) |
| PORTUGAL | TMN (TELECOMUNICACOES MOVEIS NACIONAIS) |
| PUERTO RICO | AT&T MOBILITY (CINGULAR WIRELESS (ex-AT&T)) |
| PUERTO RICO | SUNCOM WIRELESS OPERATING COMPANY, INC (T-MOBILE USA) |
| QATAR | QATAR TELECOM Q.S.C. ‘QTEL’ |
| QATAR | VODAFONE QATAR Q.S.C. |
| REUNION (LA) | SRR (SOCIETE REUNIONAISE DE RADIOTELEPHONE) |
| REUNION (LA) | ORANGE REUNION |
| ROMANIA | VODAFONE ROMANIA SA (ex -CONNEX-MOBIFON) |
| ROMANIA | ORANGE SA (ex-MOBILROM) |
| RUSSIA | OJSC VIMPELCOM (JSC KB IMPULS) |
| RUSSIA | MTS |
| RWANDA | MTN-RWANDACELL |
| RWANDA | TIGO RWANDA SA |
| RWANDA | AIRTEL |
| SATELLITE | THURAYA |
| SAN MARINO | VODAFONE OMNITEL |
| SAO TOME & PRINCIPE | UNITEL |
| SAUDI ARABIA | SAUDI TELECOM COMPANY |
| SAUDI ARABIA | ETIHAD ETISALAT CO – MOBILY |
| SERBIA (ex-YUGOSLAVIA) | TELENOR D.O.O. (ex-MOBTEL BK PTT) |
| SERBIA (ex-YUGOSLAVIA) | TELEKOM SERBIJA A.D. |
| SERBIA (ex-YUGOSLAVIA) | VIP MOBILE D.O.O. |
| SENEGAL | ORANGE (SONATEL MOBILES) |
| SENEGAL | SENTEL GSM SA |
| SEYCHELLES | TELECOM SEYCHELLES LIMITED |
| SIERRA LEONE | AFRICELL-LINTEL SIERRA LEONE LTD |
| SIERRA LEONE | AIRTEL (SL) LIMITED (ex-ZAIN (SL) LTD) |
| SINGAPORE | M1 LIMITED (MOBILEONE LTD) |
| SINGAPORE | SINGTEL MOBILE PTE LTD (1800 & 3G) |
| SLOVAK REPUBLIC | TELEFONICA SLOVAKIA |
| SLOVAK REPUBLIC | ORANGE SLOVENSKO AS |
| SLOVENIA | MOBITEL D.D. |
| SLOVENIA | TUSMOBIL |
| SOLOMON ISLANDS | BMOBILE (SOLOMON ISLANDS ) LTD |
| SOMALIA | TELESOM COMPANY |
| SOUTH AFRICA | MTN PTY LTD |
| SOUTH AFRICA | VODACOM PTY LTD |
| SOUTH SUDAN | MTN |
| SPAIN | XFERA MOVILES S.A. (Yoigo-TeliaSonera Group) |
| SPAIN | AIRTEL-VODAFONE (ORANGE) |
| SPAIN | TELEFONICA MOVILES ESPANA SA |
| SRI LANKA | DIALOG AXIATA PLC (ex-DIALOG TELEKOM PLC) (ex-MTN NETWORKS PVT LTD) |
| SRI LANKA | MOBITEL PRIVATE LIMITED |
| ST BARTHELEMY (FRENCH ANTILLES) | DIGICEL ANTILLES FRANCAISE GUYANE(ex-BOUYGUES TELECOM CARAIBES) |
| ST BARTHELEMY (FRENCH ANTILLES) | DAUPHIN TELECOM |
| ST KITTS & NEVIS | CABLE & WIRELESS (WEST INDIES) LIMITED |
| ST KITTS & NEVIS | DIGICEL |
| ST LUCIA | CABLE & WIRELESS (WEST INDIES) LIMITED |
| ST LUCIA | DIGICEL |
| ST MAARTEN (NETHERLANDS ANTILLES) | TELCELL NV |
| ST MARTIN (FRENCH ANTILLES) | DIGICEL ANTILLES FRANCAISE GUYANE(ex-BOUYGUES TELECOM CARAIBES) |
| ST MARTIN (FRENCH ANTILLES) | DAUPHIN TELECOM |
| ST PIERRE & MIQUELON | SPM |
| ST VINCENT | CABLE & WIRELESS (WEST INDIES) LIMITED |
| ST VINCENT | DIGICEL |
| SUDAN | MTN SUDAN CO. LTD |
| SURINAME | TELESUR |
| SURINAME | DIGICEL SURINAME N.V. |
| SWAZILAND | SWAZI MTN LIMITED |
| SWAZILAND | SWAZI MOBILE |
| SWEDEN | TELE2 SVERIGE AB |
| SWEDEN | TELENOR SVERIGE AB (ex-VODAFONE SVERIGE AB) |
| SWEDEN | TELIA SONERA MOBILE NETWORKS AB |
| SWITZERLAND | ORANGE COMMUNICATIONS SA |
| SWITZERLAND | SUNRISE COMMUNICATIONS AG |
| SYRIA | MTN SYRIA |
| TAIWAN | CHUNGHWA TELECOM MOBILE BUSINESS GROUP |
| TAIWAN | TAIWAN MOBILE CO. (ex-TCC (TAIWAN CELLULAR CORPORATION)) |
| TAJIKISTAN SOUTH | CJSC INDIGO |
| TAJIKISTAN SOUTH | TACOM LLC “BEELINE” |
| TANZANIA | VODACOM TANZANIA LTD |
| TANZANIA | AIRTEL TANZANIA LIMITED (ex-CELTEL TANZANIA LTD ‘ZAIN’) |
| THAILAND | AWN – AIS (ADVANCED INFO SERVICE PUBLIC COMPANY) |
| THAILAND | DTAC (TOTAL ACCESS COMMUNICATION PUBLIC COMPANY LTD ) |
| TIMOR LESTE | VIETTEL |
| TOGO | MOOV TOGO ‘Atlantique Telecom’ |
| TOGO | TOGO CELLULAIRE |
| TONGA | DIGICEL TONGA LIMITED |
| TRINIDAD & TOBAGO | DIGICEL TRINIDAD |
| TUNESIA | ORANGE TUNESIE |
| TUNESIA | TUNESIE TELECOM |
| TURKEY | TURKCELL ILETISIM HIZMETLERI AS |
| TURKEY | AVEA (AYCELL) |
| TURKMENISTAN | AMD TELECOM |
| TURKS AND CAICOS | CABLE & WIRELESS (WEST INDIES) LIMITED |
| TURKS AND CAICOS | DIGICEL |
| UGANDA | AIRTEL (ZAIN (CELTEL LTD)) |
| UGANDA | WARID TELECOM UGANDA LIMITED |
| UGANDA | MTN UGANDA LTD |
| UKRAINE | KYIVSTAR GSM |
| UKRAINE | ASTELIT LLC ‘LIFE’ |
| UKRAINE | CJSC UKRAINIAN RADIO SYSTEMS |
| UNITED ARAB EMIRATES | ‘du’ – EMIRATES INTEGRATED TELECOMMUNICATIONS COMPANY PJSC |
| UNITED KINGDOM | TELEFONICA UK LTD (ex-BT CELLNET) |
| UNITED KINGDOM | VODAFONE LTD |
| UNITED KINGDOM | HUTCHISON 3G UK LTD |
| URUGUAY | AM Wireless Uruguay S.A. ‘CLARO’ (ex-CTI MOVIL) |
| URUGUAY | TELEFONICA MOVILES DE URUGUAY |
| U.S.A. | AT&T MOBILITY (CINGULAR WIRELESS (ex-AT&T)) |
| U.S.A. | T-MOBILE (VOICESTREAM) – NEW YORK (ex-OMNIPOINT) |
| U.S.A. | SUNCOM WIRELESS OPERATING COMPANY, INC (T-MOBILE USA) |
| U.S.A. | PTI PACIFICA |
| US VIRGIN ISLANDS | AT&T MOBILITY (CINGULAR WIRELESS (ex-AT&T)) |
| US VIRGIN ISLANDS | T-MOBILE (ex -SUNCOM WIRELESS OPERATING COMPANY, INC) |
| UZBEKISTAN | UCELL (COSCOM JV) |
| UZBEKISTAN | UNITEL LLC |
| VANUATU | DIGICEL VANUATU LIMITED |
| VENEZUELA | TELCEL C.A. ‘TELEFONICA’ |
| VIETNAM | MOBIFONE (VIETNAM MOBILE TELECOM SERVICES CO.) |
| VIETNAM | VIETTEL CORPORATION |
| WESTERN SAMOA | DIGICEL SAMOA LIMITED |
| YEMEN | MTN |
| ZAMBIA | ZAIN (CELTEL ZAMBIA LTD) |
| ZAMBIA | MTN ZAMBIA |
| ZIMBABWE | ECONET WIRELESS PRIVATE LTD |
| ZIMBABWE | TELECEL ZIMBABWE PVT LTD |
How can I contact Call Center support from abroad?
You can contact Call Center support from abroad by dialing +357 22255130
What is the data limit while roaming in the EU?
When you use data in the EU it will come out of your bundle, just like it would at home but there is a data limit of 21GB. When the data limit has been reached a charge on data usage will occur based on the EU country you are visiting tariff plans.
How will I be charged while roaming outside of the EU?
While roaming outside of the EU any Calls, SMS or Mobile Data you use are not deducted from your mobile bundle. Instead they are charged separately according to your usage and are deducted by your Monthly Credit Limit of €100.
What is the breakdown of Credit Limits while roaming outside of the EU?
There is a collective Monthly Credit Limit of €100 which is applied to Mobile Data, SMS, Voice while roaming. Also, as a precautionary measure regarding any potential accidental data roaming charges, a limit of €50 applies specifically on your Mobile Data while you travel outside the EU. An SMS will be sent to you as you reach the 80% of this amount and again a second SMS when you reach the 100%. At this point your mobile Internet will be suspended in order to avoid any additional charges that may occur.
The usage for mobile data is deducted from both the Monthly Credit Limit and the Data Roaming non-EU Limit.
Examples:
Once again an SMS will be sent to you as you reach the 80% of the Monthly Credit Limit and again a second SMS when you reach the 100%. At this point all of your services will be suspended in order to avoid any additional charges that may occur.
Can I increase my Monthly Credit Limit?
Yes, you can send an SMS with the code CL20 to 8844 to increase your Monthly Credit Limit by €20 up to three (3) times per month.
For information on how to further increase your Monthly Credit Limit, please contact our Call Center on +357 22255130.
What are the rates while roaming outside the EU?
As soon as you turn on your mobile phone in the country you are visiting you will receive a “Welcome SMS” from us, which will inform you regarding calls (incoming and outgoing), SMS and mobile internet rates that will be applied during your stay there. You can also find the roaming rates for the country you’re visiting, at the following link https://stage-cable.com/en/roaming/.
How can I avoid high data roaming charges when roaming outside of the EU?
The best practice to avoid accidental data roaming charges is turning off your data roaming in your mobile device’s settings.
Why is my data not working?
If your mobile data connection is not operating properly, you need to verify that the APN is correct by following these steps:
Android:
Settings -> Mobile networks -> Access Point Names -> (Name: cablenet, APN: cablenet)
You can also watch a step-by-step tutorial of the above steps here
iOS:
Settings -> Mobile data -> Mobile Data Options -> Mobile Data Network -> APN: cablenet
You can also watch a step-by-step tutorial of the above steps here
Why can’t I call or SMS anyone?
I have the Internet plug&surf service. Can I use it while in an EU country?
Currently Internet plug&surf is only available for surfing within Cyprus and cannot be used while roaming.
What do I need to be aware of when traveling near country boarders?
To avoid any unwanted charges when traveling near country borders it is recommended that you use manual rather than automatic mobile network selection on your mobile device and always check the name of the network provider on your phone before using it. Also, you can turn data roaming off in your mobile device’s settings for you to avoid any accidental data roaming charges.
